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词汇 call centre
释义

Definition of call centre in English:

call centre

nounˈkɔːl sɛntə
  • An office in which large numbers of telephone calls are handled, especially one providing the customer services functions of a large organization.

    (尤指大型机构提供客户服务的)呼叫中心,电话服务中心

    Example sentencesExamples
    • In your quest to operate a successful call center, remember the right management plays a critical role.
    • As part of the scheme, the council is to create a new call centre handling incoming calls.
    • These varied media are turning the traditional call center loo a multimedia customer contact center.
    • A dedicated subgroup of agents is assigned to service each of the call types in the call center.
    • More calls come into the call center where customer service representatives take product orders.
    • We've hired hundreds of people from Wall Street to answer questions and offer advice in our call center.
    • In the call center, customer contact is predominantly by telephone, either inbound or outbound.
    • During this period, residents may find that the call centre and the counter service are busier than usual.
    • The company will also provide a call centre and some front office services.
    • The company is already involved in electronic funds transfer and runs a call center for a Web retailer.
    • The sheer volume of customer contact in the call center cannot be matched in any other segment of business.
    • The new call centre will play an important role in future plans for European expansion.
    • It has changed from a traditional call centre to a modern customer service centre.
    • Indeed, the system's efforts to shore up its flagship call center appear to be paying off beyond just good will.
    • Cars will be delivered to customers' homes and a dedicated call centre will handle any queries.
    • The customer call centre based at the Manchester brewery is not affected.
    • Design a peaceful call center that our operators will actually enjoy.
    • While the client's facility functions primarily as an inbound call center, an outbound group exists.
    • One of my friends works in the customer service call center of a national pager company.
    • Another $4 million has gone to a new call center and telecommunications equipment.
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