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词汇 phone tree
释义

Definition of phone tree in US English:

phone tree

noun
  • 1A menu-driven system that routes callers to recordings, more menus, or a person, depending on their responses.

    users had to navigate an elaborate phone tree before reaching a counselor
    Example sentencesExamples
    • Today, I finally had enough time to navigate through Register.com's phone tree and reach the right customer-service person.
    • Technology has given us all those great voicemail phone trees that more often prevent us from resolving problems that would take only a couple of minutes if we could actually speak with a person in charge directly.
    • More often, I got to the end of a long phone tree and an hour of hold music only to be told to take it up with the government.
    • On the phone tree, Press #5 for "Hot Issues."
    • I call in sick to work, then spend hours on phone trees, gathering information from the Immigration and Naturalization Service.
    • He couldn't get through to customer service and found himself lost in an automatic phone tree.
    • Concluding incorrectly (but understandably) that he could settle the matter over the phone, Pierce called - three times that day - and tried to weave his way through a labyrinthine phone tree.
    • I was on the Prince sponsorship package, which meant that I could call their headquarters in New Jersey, fight my way through a tangled phone tree and demand to speak to someone in the "Elite Athlete" division.
    • Most CPAs will write to the IRS because they burn up too much time on IRS phone trees, trying to find the right person.
    • I called the Minneapolis Police Department, hit a phone tree, and left a message.
  • 2A system for contacting a large number of people quickly in which each person called then telephones a number of other designated people.

    Example sentencesExamples
    • At the very least, get a phone tree for your street to notify each other if something happens.
    • To put your phone number on the phone tree contact John.
    • Hold news conferences, call talk shows, send e-mail and use phone trees to spread the word that the bad guys might be trying to steal the election.
    • The bureau has put together phone trees for contacting staff if the office is inaccessible.
    • I encourage people to do block watches, to link up, to have phone trees.
    • Meetings should be held and phone trees established to develop an action plan.
    • City officials have established a flood warning website and "phone trees" to get word out of any coming disaster.
    • The Red Cross advocates building a "phone tree," a network of contacts out of the area, for communicating after a disaster.
    • The day before the primary, he told the Chronicle that "we are going to have the largest telephone bank and neighbor-to-neighbor phone tree Houston has ever seen."
    • They write letters, meet with agency personnel, publish pamphlets and hold conferences, serve on citizen advisory boards, and organize phone trees.
    • Neighbors living next to the park organized themselves to watch for illicit activity and summon police response via a phone tree.
    • Local officials and loyal customers formed a phone tree to get in touch with employees and season-ticket holders, and then many of them decided to fill in as workers for no pay.

Definition of phone tree in US English:

phone tree

noun
US
  • 1An automated telephone system through which callers are routed according to options selected in response to a succession of recorded questions.

    users had to navigate an elaborate phone tree before reaching a counselor
    Example sentencesExamples
    • Technology has given us all those great voicemail phone trees that more often prevent us from resolving problems that would take only a couple of minutes if we could actually speak with a person in charge directly.
    • Most CPAs will write to the IRS because they burn up too much time on IRS phone trees, trying to find the right person.
    • On the phone tree, Press #5 for "Hot Issues."
    • I was on the Prince sponsorship package, which meant that I could call their headquarters in New Jersey, fight my way through a tangled phone tree and demand to speak to someone in the "Elite Athlete" division.
    • He couldn't get through to customer service and found himself lost in an automatic phone tree.
    • I call in sick to work, then spend hours on phone trees, gathering information from the Immigration and Naturalization Service.
    • Concluding incorrectly (but understandably) that he could settle the matter over the phone, Pierce called - three times that day - and tried to weave his way through a labyrinthine phone tree.
    • Today, I finally had enough time to navigate through Register.com's phone tree and reach the right customer-service person.
    • More often, I got to the end of a long phone tree and an hour of hold music only to be told to take it up with the government.
    • I called the Minneapolis Police Department, hit a phone tree, and left a message.
  • 2A system for contacting a large number of people quickly in which each person called then telephones a number of other designated people.

    Example sentencesExamples
    • The bureau has put together phone trees for contacting staff if the office is inaccessible.
    • City officials have established a flood warning website and "phone trees" to get word out of any coming disaster.
    • At the very least, get a phone tree for your street to notify each other if something happens.
    • Neighbors living next to the park organized themselves to watch for illicit activity and summon police response via a phone tree.
    • They write letters, meet with agency personnel, publish pamphlets and hold conferences, serve on citizen advisory boards, and organize phone trees.
    • The day before the primary, he told the Chronicle that "we are going to have the largest telephone bank and neighbor-to-neighbor phone tree Houston has ever seen."
    • To put your phone number on the phone tree contact John.
    • Hold news conferences, call talk shows, send e-mail and use phone trees to spread the word that the bad guys might be trying to steal the election.
    • Local officials and loyal customers formed a phone tree to get in touch with employees and season-ticket holders, and then many of them decided to fill in as workers for no pay.
    • Meetings should be held and phone trees established to develop an action plan.
    • The Red Cross advocates building a "phone tree," a network of contacts out of the area, for communicating after a disaster.
    • I encourage people to do block watches, to link up, to have phone trees.
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